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21 Casino's Privacy Policy Keeping Your Personal Information Safe And Making Sure You Can Play Games Online Safely

It's very important for us to help players from Canadian understand the finer points of collecting and using data. Advanced encryption protocols that meet the latest legal requirements in Canada protect all of your account activities, from signing up to checking your balance in $, processing transactions, and verifying your identity.

Collecting Information And Purpose

We only collect personal information, payment information, and analytical data to verify your identity, manage your account, and improve your experience, such as making it easy to deposit and withdraw your $ earnings. Without your clear permission, no information is ever shared with outside marketing companies.

Practices For Protecting Data

We keep all of our customer records on secure servers that only authorised people can access. Two-factor authentication, strong firewalls, and real-time fraud monitoring lower risk and keep players' $ safe.

Rights Of Users Under Canada Law

According to Canada law, account holders can ask for data access, correction, deletion, or limits on processing. You can reach support at any time through the official help desk if you need to change your preferences or have questions about privacy.

Trust is important for responsible play. To keep your information safe, read this document often and change your profile's consent settings.

How 21 Casino Gets And Keeps Player Data:

Information is gathered through secure registration forms, payment processing, and interactions in games. The dataset that is needed might include name, date of birth, home address, government-issued ID, contact information, banking information for transactions in $, and device IDs. Data collection strictly follows the rules of Canada, with a focus on checking age and stopping fraud.

All personal and financial information is encrypted during transmission using the most up-to-date TLS protocols to keep it safe. Stored records are kept in safe places where only authorised people can get to them. Hashing or tokenising sensitive identifiers and payment information keeps them safe from unauthorised access, even if the storage is compromised.

Automated monitoring systems can quickly spot strange account activity, like logins that happen at odd times or withdrawals of $ that don't make sense. To get to user profiles and make withdrawals, you need to use multi-factor authentication. This makes it less likely that someone will take over your account.

Players can change their own information using special tools, which lets them make changes or ask for data to be deleted, as required by Canada law. All changes are logged and checked again to make sure that no one can make changes without permission.

We plan to do regular security checks and independent audits to find and fix any possible problems. Local laws and industry best practices are used to review security guidelines. You can get in touch with the support team through secure channels on the site if you need more information or want to report a problem.

What Kinds Of Personal Information You Need To Sign Up For An Account

To make an account, people from Canadian must give a lot of information to prove who they are, make payments in $, and follow the laws of Canada.

  • Full Name: The legal first and last name that is on official documents. No nicknames or short forms are allowed.
  • Date of Birth: The birthdate must show that the person is old enough to legally play interactive games in Canada.
  • Residential Address: The full postal address, including the street, city, and postal code. Temporary or forwarding addresses don't work.
  • Email Address: You need a unique and valid email address for all notifications, verification steps, and password recovery.
  • Mobile Number: Used for SMS account verification and, if needed, for two-step authentication.
  • Preferred Currency: $ is the default choice when you sign up to make it easier to deposit, withdraw, and manage your balance.
  • Information about ID issued by the government: The system may ask for an ID number or a scanned copy of a document like a passport or national ID to make sure it is correct, especially before the first withdrawal of $ or for extra due diligence.

Make sure that all the information you give matches the official documents exactly. If there are any differences, it could take longer to get to the money or verify your account. Users can change their personal information through their settings, but they may need to provide extra proof of identity to stop changes from being made without permission.

How To Handle Cookies And User Preferences At 21 Casino

People from Canada can choose which cookies are turned on for their accounts. When you first log in, a clear message appears that lets you choose which types of cookies you want to accept. These include cookies that are necessary for account verification and security, performance measurement, and personalised recommendations.

Personalising Tracking And Features

Your settings panel shows you a description of each cookie category at 21 Casino, which makes it easy to change. If you don't want your activities tracked for marketing purposes, you can turn off marketing cookies without losing access to the game catalogue or other important site features. Analytics cookies are not required and are turned off by default unless the user chooses to turn them on.

How Your Cookie Settings Change Your Experience

Turning off optional cookies may make it so that users in Canada see less personalised content, but it never stops them from using basic features like depositing to $, withdrawing $, or checking their balance in $. Any preference changes are applied instantly, and can be updated at any time by revisiting the cookie settings section under your account dashboard. To be even more clear, we list every cookie we use, how long it stays on your computer, and who provides it. This way, players from Canada are fully informed. If you need help managing your cookies that are stored in your browser or on your device, the help centre has a step-by-step guide to help you have a personalised and clear experience.

Sharing With Other People: What Information Can Be Shared

Under certain conditions, Canadian account holders may share some information with third parties, but this will always be in line with Canada law. People usually send data for the following reasons:

  • Required disclosures to regulatory and payment bodies When players deposit money into $ or ask for a withdrawal, payment processors and banks can get their identification information and transaction records. You can check your full name, date of birth, home address, and account information with credit bureaus or KYC providers. All financial transactions comply with anti-money laundering (AML) and counter-terrorist financing (CTF) obligations enforced in Canada.
  • Partners and service providers on the platform Technical vendors may be able to see device identifiers, geolocation, and session activity logs in order to make gaming experiences smooth and keep platforms safe. These groups help keep an eye out for fraud, help customers, and make the platform work better. Access is limited to what is necessary to provide the agreed-upon service. Never will data be sold to outside marketing databases. Partners can only send promotional messages with the user's clear permission, and each message has instructions on how to opt out. You can use the user dashboard or support channels to ask for full information about data exchanges or to limit certain types of sharing. Canada rules say that Canadian players can ask for documents about how to handle personal data.

Players' Rights And Options For Accessing Or Deleting Data

People with accounts in Canada can easily see their options for managing their personal records on our platform. Users can ask for a summary of their stored data or start the process of deleting it at any time, as long as it is in accordance with the law.

Customers can see their existing profile information by going to the "Account Settings" section. You can see and change most categories on your own, like your identification information and contact information.

If you need to do something that the user can't control, like ask for a full record or permanent deletion, you must send a formal request through the official communication channel listed on the "Contact Us" page. Before taking these steps, you must prove your identity to protect your personal information.

Below are the usual times it takes to view or delete records:

Request Type & Estimated Completion Important Notes
Access to data for up to 30 days Sent in a standard electronic format
Deleting Records For up to 30 days For compliance reasons, some transactional data, like $ payment logs, may be kept.

The submission should include the relevant account information and state what action is being requested. Through account controls, customers can also change how they want to be contacted or take back their permission for processing that isn't necessary. We will only keep any data that we have to keep for legal or financial reasons (like $ withdrawal or deposit history) for as long as the law in Canada requires. If you have questions about data maintenance or rights execution, please use the dedicated channel to get in touch with our support team. If you ask, you will always get a written explanation of how to keep or handle certain pieces of information.

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